Gusto Payroll is a useful tool for businesses. But, sometimes you need to cancel it. This guide will help you. Follow these simple steps to cancel Gusto Payroll easily.
Reasons to Cancel Gusto Payroll
There are many reasons to cancel Gusto Payroll. Some common reasons include:
- Switching to another payroll service
- Closing your business
- Reducing business costs
- Dissatisfaction with Gusto’s services
Whatever your reason, this guide will help you cancel Gusto Payroll smoothly.

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Steps to Cancel Gusto Payroll
Follow these steps to cancel Gusto Payroll:
Step 1: Log In To Your Gusto Account
First, go to the Gusto website. Enter your username and password. Click “Log in” to access your account.
Step 2: Navigate To The Settings Page
Once logged in, find the “Settings” option. It is usually in the top right corner of the page. Click on it to open the settings menu.
Step 3: Locate The “subscription” Section
In the settings menu, look for the “Subscription” section. This is where you can manage your subscription details. Click on “Subscription” to open this section.
Step 4: Click On “cancel Subscription”
In the subscription section, find the “Cancel Subscription” button. Click on it to begin the cancellation process.
Step 5: Follow The On-screen Instructions
After clicking “Cancel Subscription,” follow the on-screen instructions. These instructions will guide you through the cancellation process. Be sure to read them carefully.
Step 6: Confirm Your Cancellation
Once you follow the instructions, you will be asked to confirm your cancellation. Click “Confirm” to complete the process.
What Happens After You Cancel Gusto Payroll?
After canceling Gusto Payroll, several things will happen:
- Your subscription will end.
- You will no longer have access to Gusto’s services.
- Your payment information will be removed.
- You will receive a confirmation email.
Make sure to save any important information before canceling.
Common Problems and Solutions
Sometimes, you may face issues while canceling Gusto Payroll. Here are some common problems and their solutions:
Problem: Unable To Log In
Solution: Double-check your username and password. If you forgot your password, click “Forgot Password” to reset it.
Problem: Can’t Find The “cancel Subscription” Button
Solution: Make sure you are in the “Subscription” section. If you still can’t find it, contact Gusto’s customer support for help.
Problem: Not Receiving Confirmation Email
Solution: Check your spam or junk folder. If you still don’t see it, contact Gusto’s customer support.
Contacting Gusto Customer Support
If you need help, contact Gusto’s customer support. They can assist you with any issues you may have. Here is how to contact them:
Contact Method | Details |
---|---|
support@gusto.com | |
Phone | 1-800-936-0383 |
Live Chat | Available on the Gusto website |
Customer support is available to help you. Don’t hesitate to reach out if you need assistance.

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Conclusion
Cancelling Gusto Payroll is easy if you follow these steps. Remember to log in, go to settings, and follow the instructions. If you face any problems, contact customer support for help. Good luck!