Managing payroll can be a daunting task for businesses. Gusto offers a solution to simplify this process.
In this review, we’ll explore Gusto Payroll and its features. Gusto has become a popular choice for small and medium-sized businesses. It promises to handle payroll with ease and efficiency. But does it live up to the hype? We’ll delve into the pros and cons, pricing, and user experience.
By the end, you’ll know if Gusto is the right fit for your business needs. So, let’s get started and see what Gusto Payroll has to offer!
Introduction To Gusto Payroll
Gusto is a payroll service that helps small businesses. It makes payroll easy and fast. Gusto handles taxes and payments. The service also tracks employee hours and benefits. Many businesses trust Gusto for its reliability. It keeps all payroll tasks in one place.
- Automated payroll for convenience
- Tax filing and payments
- Employee benefits management
- Time tracking for accurate payments
- User-friendly interface for easy navigation
- Compliance support to stay within laws
User Interface And Experience
Gusto’s interface is easy to use. The dashboard is simple and clear. Users can find important features quickly. Setting up payroll is fast. The step-by-step guides help a lot. Even new users will feel comfortable. Customer support is available if needed. This makes it easier to get help. Many users praise the intuitive design. It saves time and reduces errors.
The design is clean and modern. Navigation is smooth and straightforward. Menus are well-organized. Users can move between tasks effortlessly. Important functions are easy to find. The search bar helps locate features quickly. Visuals are pleasing and not cluttered. This enhances the user experience. The mobile app also has a similar design. It provides a seamless experience on the go.
Payroll Processing
Gusto’s automated payroll saves time. It runs on a set schedule. This feature can reduce mistakes. It ensures employees are paid on time. Less manual work is needed. Setup is simple. Just a few clicks, and it’s ready. The system handles taxes. It files them automatically. Employers can focus on their business.
With Gusto, direct deposit is flexible. Employees receive their pay directly into their bank accounts. No need for paper checks. This process is secure. It minimizes risk of lost checks. Employees get paid faster. They can access their money immediately. Employers can set different schedules. Weekly, bi-weekly, or monthly. This gives more control over cash flow.

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Tax Compliance
Gusto handles tax filing for you. It files federal, state, and local taxes. This saves time and reduces errors. No need to remember deadlines. Gusto does it for you.
Gusto prepares W-2 and 1099 forms. These forms are for employees and contractors. It sends them to the right people. Gusto ensures forms are accurate. This helps with tax compliance. No extra work for you.
Employee Benefits Management
Gusto makes it easy to manage health insurance. Employees can choose from various plans. All plans are affordable and provide good coverage. Gusto handles all paperwork. This saves time. No hidden fees, no surprises. Employees stay healthy and happy. Gusto’s support team is always ready to help. Any issue gets solved quickly.
Gusto offers simple retirement plans. Employees can save for the future. The plans are easy to understand. Contributions are flexible. Employers can match contributions. This helps employees save more. Gusto manages all documents. No extra work for employers. Retirement planning becomes stress-free. Everyone benefits.
Customer Support
Gusto offers various support channels. These include phone, email, and live chat. Phone support is available during business hours. Email responses are usually within one business day. Live chat provides immediate help. These channels ensure users get the help they need quickly.
Response time is important for users. Gusto’s phone support is fast. Hold times are short. Email support takes a bit longer. Live chat is the quickest. Users can get answers right away. This helps them solve problems fast.
Pricing And Plans
Gusto offers three pricing plans for payroll services: Core, Complete, and Concierge. Each plan provides different features tailored to businesses of various sizes and needs. Flexible options help manage payroll efficiently and affordably.
Plan Options
Gusto offers three main plans: Core, Complete, and Concierge. The Core plan is the most basic. It includes full-service payroll and employee self-service. The Complete plan adds more features. These include next-day direct deposit and more HR tools. The Concierge plan offers the most support. It includes expert help and extra HR resources.
Cost Comparison
Plan | Monthly Base Price | Per Employee |
---|---|---|
Core | $39 | $6 |
Complete | $39 | $12 |
Concierge | $149 | $12 |
Pros And Cons
Gusto makes payroll easy. It’s user-friendly and offers great features. You can manage payroll quickly. It has automated tax filing. This saves time and reduces errors. Employees can access their pay stubs online. Gusto also offers benefits management. Health insurance and retirement plans are available. Customer support is responsive and helpful. They provide live chat and phone support. Integration with other software is seamless.
Gusto can be expensive for small businesses. The base price is high. Additional features cost extra. The software lacks advanced reporting tools. Customization options are limited. Not all states are fully supported. Some features may not be available everywhere. It may take time to learn the system. Training resources are limited. Support is not 24/7. You may need to wait for help during weekends.
Competitor Comparison
Gusto is easy to use for small businesses. ADP works well for big companies. Gusto has simple pricing. ADP’s pricing is not clear. Gusto gives good customer support. ADP has more support options. Gusto has tools for new businesses. ADP has many features but can be complex. Gusto is good for startups. ADP fits large enterprises better. Gusto is user-friendly. ADP has many integrations.
Gusto offers clear pricing plans. Paychex has many pricing options. Gusto’s interface is simple. Paychex has a steeper learning curve. Gusto provides free trials. Paychex requires a contract. Gusto includes benefits management. Paychex has extensive HR services. Gusto is best for small teams. Paychex suits medium to large businesses. Gusto’s customer service is highly rated. Paychex offers 24/7 support.

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Final Verdict
Gusto is best for small businesses. It helps with payroll and benefits. New companies find it easy to use. It does not need much training. The dashboard is clear and user-friendly. This makes managing tasks simple. Businesses with few employees can benefit from it. It saves time and effort. Gusto also offers good customer support.
Feature | Rating |
---|---|
Ease of Use | 5/5 |
Customer Support | 4.5/5 |
Features | 4/5 |
Pricing | 4/5 |

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Conclusion
Gusto Payroll offers reliable and user-friendly payroll services. Small businesses find it easy to use. It simplifies payroll tasks, saving time and effort. The platform includes essential features like automated tax filing. Many users appreciate its customer support. Gusto also integrates well with other business tools.
This makes managing payroll and HR tasks straightforward. Overall, Gusto Payroll is a solid choice for small businesses. It provides value without complexity. Consider it for your payroll needs.