At helppipe (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit and use our website, helppipe.com (the “Site”). By accessing or using the Site, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect various types of information to provide and improve our services, enhance user experience, and comply with legal requirements. The information we collect can be categorized as follows:
A. Personal Information
Personal information is data that can be used to identify or contact you. We may collect the following personal information:
- Name: Full name for identification purposes.
- Email Address: To communicate with you, provide services, and send updates.
- Phone Number: If you choose to provide it for customer support or communication.
- Payment Information: If you make purchases through the Site, payment details (such as credit card numbers) may be processed by a third-party payment processor.
B. Non-Personal Information
Non-personal information is data that cannot be used to identify you. We may collect the following non-personal information:
- Cookies and Tracking Technologies: We use cookies and similar technologies to track the activity on our Site and enhance your experience.
- Usage Data: This may include information such as your browser type, device type, operating system, pages visited, and other usage details.
- IP Address: An IP address is collected to identify the source of traffic, geographic location, and other purposes.
C. Third-Party Integrations
We integrate with third-party services, including Loans, Financial and Accounting Software like Fundrise, Identity Guard, Atlassian, Gusto, MYOB, Patriot Software, which may collect and process personal information for specific functionalities. You should review their privacy policies to understand how they handle your data.
How We Use Your Information
We use the collected information for various purposes, including but not limited to:
- Provide and Improve Services: To offer marketing tools, resources, and updates tailored to your needs.
- Communication: To send promotional emails, newsletters, and other updates related to online marketing tools, services, or promotions.
- Customer Support: To respond to your inquiries, troubleshoot issues, and provide assistance.
- Personalization: To improve user experience, tailor content, and recommend resources.
- Legal Compliance: To comply with applicable laws, respond to legal requests, and prevent fraud or abuse.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
A. With Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and providing services, including Loans, Financial and Accounting Software like Fundrise, Identity Guard, Atlassian, Gusto, MYOB, Patriot Software, which may use your data for communication and marketing purposes. These providers are obligated to use your data only for the specific purpose for which it was shared.
B. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site before your information is transferred or becomes subject to a different privacy policy.
C. Legal Requirements
We may disclose your personal information if required by law, such as to comply with a subpoena, legal process, or government request.
Cookies and Tracking Technologies
To enhance your experience on the Site, we use cookies and other tracking technologies. Cookies are small files stored on your device that help us track your preferences and interactions with the Site. The cookies we use include:
- Essential Cookies: Necessary for the basic functionality of the Site.
- Analytical/Performance Cookies: Used to understand how visitors use the Site and to improve functionality.
- Functional Cookies: These remember your preferences, language settings, and other customization options.
- Advertising/Targeting Cookies: Used to deliver relevant ads based on your interests.
You can control cookie settings through your browser, but disabling cookies may affect the functionality of the Site.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
Your Data Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Correct: You may request corrections to any inaccurate or incomplete data.
- Right to Deletion: You can request the deletion of your personal data, subject to certain exceptions.
- Right to Opt-Out of Marketing: You can opt out of receiving promotional communications by following the unsubscribe link in our emails or contacting us directly.
- Right to Data Portability: You can request your personal data in a structured, commonly used, and machine-readable format.
If you wish to exercise any of these rights, please contact us at the information provided below.
Third-Party Websites
Our Site may contain links to third-party websites. These websites are not operated by us, and we are not responsible for their content, privacy practices, or data collection methods. We encourage you to review the privacy policies of those websites before providing any personal information.
Children’s Privacy
Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete such data as soon as possible. If you believe we have inadvertently collected information from a child under 13, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates or changes.